Return Policy

we want you to love what you ordered

At lawmeg, we stand behind everything we sell. If something isn’t right with your order — whether it’s a sizing issue, a change of heart, or a fault in the item — we’re here to make it right. Our returns process is simple, fair, and designed with your experience in mind.

return eligibility

To be eligible for a return, items must meet the following conditions:

The item must be unworn, unwashed, and in its original condition.
All original tags must still be attached.
Items must be returned in their original packaging where possible.
The return request must be initiated within 30 days of receiving your order.

Items that do not meet these conditions may not be accepted for return. If you are unsure whether your item qualifies, please contact us before sending anything back.

non-returnable items

For hygiene and quality reasons, the following items cannot be returned or exchanged:

Items marked as final sale or clearance.
Items that have been worn, washed, altered, or damaged after delivery.
Items returned without original tags or packaging.
Gift cards.

how to start a return

Starting a return is easy. Simply follow these steps:

Email us at lawmeg1@outlook.com with your order number and the reason for the return.
Our team will review your request and provide return instructions within 1–2 business days.
Carefully repack the item(s) and send them back using a trackable shipping method.
Once we receive and inspect your return, we will process your refund or exchange promptly.

Please do not send items back without first contacting us, as unauthorised returns may not be processed.

refunds

Once your returned item has been received and inspected, we will notify you by email. If your return is approved:

Refunds will be issued to your original payment method.
Please allow a few business days for the refund to appear, depending on your bank or payment provider.
Original shipping fees are non-refundable unless the return is due to a fault on our part.

If your return is not approved, we will contact you to discuss the next steps.

exchanges

We are happy to offer exchanges for a different size or colour, subject to stock availability. To request an exchange:

Contact us at lawmeg1@outlook.com with your order number and the item you’d like to exchange for.
We will confirm availability and guide you through the process.
If the desired item is unavailable, we will offer a full refund instead.

faulty or incorrect items

If you receive an item that is faulty, damaged, or not what you ordered, please contact us immediately at lawmeg1@outlook.com with your order number and photos of the issue. We will arrange a replacement or full refund at no additional cost to you, including return shipping.

return shipping costs

Unless your return is due to a fault or error on our part, return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot be held responsible for items lost in transit on their way back to us.